Did You Know July 19th, 2021 The Database Enhancement Gateway (DEG, www.degweb.org) is one of the best resources in the industry to improve the information you are using to get paid for your repairs – the repair plan! The DEG helps to improve  collision repair...

Did You know August 23rd, 2021 Thank you to all of the people that registered last week, we have some great momentum!  Our industry is famous for last minute registrations and it makes it stressful for the organizers to get final numbers to the hotel, currently I...

  CARSTAR is one of our corporate sponsors and I have encouraged them to share information that would be of benefit to the industry whether they are part of their network or not. Collin Welsh and Jennifer Paulino have stepped up with a number of articles to help...

Did You Know? July 5th, 2021 Well, here we are, the first week of the new SGI Safe & Quality Auto Repair Program (SQARP) and it appears that we may have lost around 50 shops that were accredited under the old agreement which dates back to the 1990’s! It is tough...

Did You Know? June 23rd, 2021 Here is a business tip. I was driving down the street last week in Saskatoon and I noticed a car that was decked out with some flashy decals and a body shop logo amongst them. It made me think back to the 1980’s when I first worked at...

Did You Know June 30th, 2021 The new SGI Master Services Agreement (MSA) takes effect on July 1st. Some of you are not happy that they forced your hand to meet the new Safe & Quality Auto Repair Procedures (SQARP) but I’m thinking that they did you a favor - if...

Did You Know? July 12th, 2021 From the Desk of Mike Anderson: Use Tech to Kick ‘Timesuckers’ Out of Your Collision Repair Shop I am sure you are all familiar with Mike Anderson and if you click on the blue text above it will link you to Mike’s latest article in Auto...

Good morning! It has been one heck of a week learning how to run a successful auto body business! First up for me was Dave Luehr on Tuesday April 12th at his Operations Monthly Live webcast. The topic was Improving Your Customer service and Dave shared The customer...

We have an exciting webinar lined up for this coming Wednesday April 14th at 4 pm CST. Jake Rodenroth and Jean-Luc Sauriol will provide us with a tour of their Texas call center and share some exciting news about AsTech’s Canadian services. You don’t want to miss this...